Twitter use by the dementia community during COVID-19: a user classification and social network analysis

Purpose: The study aimed to examine how different communities concerned with dementia engage and interact on Twitter. Design/methodology/approach: A dataset was sampled from 8,400 user profile descriptions, which was labelled into five categories and subjected to multiple machine learning (ML) classification experiments based on text features to classify user categories. Social network analysis (SNA) was used to identify influential communities via graph-based metrics on user categories. The relationship between bot score and network metrics in these groups was also explored. Findings: Classification accuracy values were achieved at 82% using support vector machine (SVM). The SNA revealed influential behaviour on both the category and node levels. About 2.19% suspected social bots contributed to the coronavirus disease 2019 (COVID-19) dementia discussions in different communities. Originality/value: The study is a unique attempt to apply SNA to examine the most influential groups of Twitter users in the dementia community. The findings also highlight the capability of ML methods for efficient multi-category classification in a crisis, considering the fast-paced generation of data. Peer review: The peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-04-2021-0208. © 2022, Emerald Publishing Limited.

Unmasking the Twitter Discourses on Masks During the COVID-19 Pandemic: User Cluster-Based BERT Topic Modeling Approach.

Background: The COVID-19 pandemic has spotlighted the politicization of public health issues. A public health monitoring tool must be equipped to reveal a public health measure's political context and guide better interventions. In its current form, infoveillance tends to neglect identity and interest-based users, hence being limited in exposing how public health discourse varies by different political groups. Adopting an algorithmic tool to classify users and their short social media texts might remedy that limitation. Objective: We aimed to implement a new computational framework to investigate discourses and temporal changes in topics unique to different user clusters. The framework was developed to contextualize how web-based public health discourse varies by identity and interest-based user clusters. We used masks and mask wearing during the early stage of the COVID-19 pandemic in the English-speaking world as a case study to illustrate the application of the framework. Methods: We first clustered Twitter users based on their identities and interests as expressed through Twitter bio pages. Exploratory text network analysis reveals salient political, social, and professional identities of various user clusters. It then uses BERT Topic modeling to identify topics by the user clusters. It reveals how web-based discourse has shifted over time and varied by 4 user clusters: conservative, progressive, general public, and public health professionals. Results: This study demonstrated the importance of a priori user classification and longitudinal topical trends in understanding the political context of web-based public health discourse. The framework reveals that the political groups and the general public focused on the science of mask wearing and the partisan politics of mask policies. A populist discourse that pits citizens against elites and institutions was identified in some tweets. Politicians (such as Donald Trump) and geopolitical tensions with China were found to drive the discourse. It also shows limited participation of public health professionals compared with other users. Conclusions: We conclude by discussing the importance of a priori user classification in analyzing web-based discourse and illustrating the fit of BERT Topic modeling in identifying contextualized topics in short social media texts.

Identifying Patients With Inflammatory Bowel Disease on Twitter and Learning From Their Personal Experience: Retrospective Cohort Study.

BACKGROUND: Patients use social media as an alternative information source, where they share information and provide social support. Although large amounts of health-related data are posted on Twitter and other social networking platforms each day, research using social media data to understand chronic conditions and patients' lifestyles is limited. OBJECTIVE: In this study, we contributed to closing this gap by providing a framework for identifying patients with inflammatory bowel disease (IBD) on Twitter and learning from their personal experiences. We enabled the analysis of patients' tweets by building a classifier of Twitter users that distinguishes patients from other entities. This study aimed to uncover the potential of using Twitter data to promote the well-being of patients with IBD by relying on the wisdom of the crowd to identify healthy lifestyles. We sought to leverage posts describing patients' daily activities and their influence on their well-being to characterize lifestyle-related treatments. METHODS: In the first stage of the study, a machine learning method combining social network analysis and natural language processing was used to automatically classify users as patients or not. We considered 3 types of features: the user's behavior on Twitter, the content of the user's tweets, and the social structure of the user's network. We compared the performances of several classification algorithms within 2 classification approaches. One classified each tweet and deduced the user's class from their tweet-level classification. The other aggregated tweet-level features to user-level features and classified the users themselves. Different classification algorithms were examined and compared using 4 measures: precision, recall, F1 score, and the area under the receiver operating characteristic curve. In the second stage, a classifier from the first stage was used to collect patients' tweets describing the different lifestyles patients adopt to deal with their disease. Using IBM Watson Service for entity sentiment analysis, we calculated the average sentiment of 420 lifestyle-related words that patients with IBD use when describing their daily routine. RESULTS: Both classification approaches showed promising results. Although the precision rates were slightly higher for the tweet-level approach, the recall and area under the receiver operating characteristic curve of the user-level approach were significantly better. Sentiment analysis of tweets written by patients with IBD identified frequently mentioned lifestyles and their influence on patients' well-being. The findings reinforced what is known about suitable nutrition for IBD as several foods known to cause inflammation were pointed out in negative sentiment, whereas relaxing activities and anti-inflammatory foods surfaced in a positive context. CONCLUSIONS: This study suggests a pipeline for identifying patients with IBD on Twitter and collecting their tweets to analyze the experimental knowledge they share. These methods can be adapted to other diseases and enhance medical research on chronic conditions.

Prediction of COVID-19 tweeting: classification based on graph neural networks

This paper presents the application of graph neural networks (GNNs) to the task of node classification. GNNs have been shown to be useful in various classification tasks where data and the relationships between them can be represented using graphs. This research aims to develop a classifier that can identify two possible classes of Twitter nodes: COVID and nonCOVID. COVID nodes refer to Twitter users (nodes) that post tweets related to COVID-19 and nonCOVID are users (nodes) that do not post tweets about COVID-19. For that purpose, in the first step, we implement a pipeline that enables the automatic, continuous collection of data from Twitter and network construction. In the second step, we prepare the data and train a graph convolutional networks(GCN) classifier. We compare GCN and multilayer perceptron (MLP) in terms of standard measures: precision, recall, F1 and accuracy. The results show that GCN performs better than MLP in the task of node classification. © 2022 Croatian Society MIPRO.